Sound Devices CL-8s have been failing —> RESOLVED VIA NEW FIRMWARE!

May 19, 2010 – 9:59 pm
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I’ve been working on a show for the past couple months with a 788T/Cl-8 Combo rig. So far we’ve had 5 CL-8’s crash and die. They would NOT power back up.

Alfredo del Portillo, who is working long running show with a similar rig, has had four CL-8’s go bad.

I talked to Nick at Sound Devices and while they don’t have a clear answer, they think it has to do with a chip that is losing it’s memory somehow in combination with the lastest firmware update.

Sound Devices has actually paid to rent Alfredo’s rig for testing to see what is going on because his rig has been experiencing the problem while it is running the 2.0 firmware, which is an anomaly. (2.01 is the most recent version)

It seems to be some sort of software issue with the units as the CL-8s are able to be reflashed to life at the factory in Wisconsin, but it could also be a defective memory chip.

Hopefully we’ll have an answer soon!

  1. 5 Responses to “Sound Devices CL-8s have been failing —> RESOLVED VIA NEW FIRMWARE!”

  2. Hi, Chris,

    Commenting on this so I may be notified of any solutions. Had this issue last summer and at that time, went through 3 CL-8 units. Have had no issues since recent 2.01 update, but have only used the CL-8 for a few days since the update.

    By Jan McLaughlin on May 20, 2010

  3. Sound Devices has been Amazing through these unfortunate issues. They have been in constant communication and I have absolutly nothing negative to say about there customer support. I just hope they fix this glitch soon.

    By Alfredo on May 23, 2010

  4. Hi Chris,

    how is it without the CL-8? I’d be interested to know how well the SD788T functions on its own as a mixer recorder. I’ve never had the chance to use one, so have no idea of its limitations in this regard.
    Cheers,
    Steve

    By Steve Jones on Jun 6, 2010

  5. It works great as a standalone… the CL-8 adds more record tracks, adds a slate mic and allows you to separate controls for your record mix and camera mix.

    By Chris Durfy on Jul 17, 2010

  6. BTW, the issues seem to be resolved via the new firmware. Make SURE you update!

    By Chris Durfy on Aug 27, 2010

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